So here is an update for everyone who was wondering what was going on with my scratched-disc situation and my dealings with LionsGate. After having received my discs at their customer service department in Santa Monica exactly two weeks ago today and hearing nothing back, I gave LionsGate a call today. One thing I must say is depsite all of this nonsense, they are very friendly and very helpful and do not keep me on hold or give me the runaround which is much appreciated. I gave him my name and he pulled up all of my information, including where I purchased the set and each numbered individual disc I had sent-(for me it was discs 6,8,10,12,16,18, & 20) -I was impressed they actually had all of that information on file in the computer! The representative told me that they have ordered multiple individual discs from the manufacturer to replace all of the discs they have received thus far (and are expecting to receive more) and they will begin shipping them out the moment they are receivedfrom the manufacturer-which he said should be by the end of the week. It is kind of annoying to have to go through all of this when it should not have happened in the first place, but it is reassuring to know that the company is actually concerned about fulfilling its obligation to its customers and their overall satisfaction. I am supposed to be receiving an email at some point today after a meeting being held at the company and will keep you all posted with all of the detailed info!
-FraggleBoy