Meanwhile at Wilson's Call Centre...
Mr Harvey has a telephone in each hand. While SuZan is working the old fashioned switchboard, frantically plugging and unplugging wires...
Come on SuZan we’ve got a lot of numbers to get through, and the pages of this phone book are already starting to look decidedly yellow...
*Mr Harvey picks up the phone*
Hello. Yes, I represent Wilson’s Windows I was wondering if you needed double glazing? Hello...
*Mr Harvey puts the phone down*
Must have been cut off, try another number...
*picks up*
Good morning or afternoon or evening sir or madam or other. Have you ever considered the many benefits of switching to natural oil-fired electricity?
Oh, they hung up. How rude...
*puts phone down*
Next line.
*picks up*
Greetings, would you consider buying a new fitted kitchen from Wilson’s?
*hangs up quickly*
Well there is no need for that sort of language.
*telephone rings*
I didn’t know we took incoming calls...
*picks up*
Hello. Yes? Hold on, hold on. Say that again slowly? All your windows have fallen out? And you suddenly decided that you want to change from gas to electric? Right. And you want someone to redesign your house?
Look, you just hang on a minute! You may be surprised to hear that you are not the only one with problems. I have ten thousand people to speak to before the day is out and sales targets and my assistant already has a bad case of telephonist’s finger. I’m sorry, but I can’t be expected to deal with all of your little problems!
*hangs up*
Can’t they see I’m busy? Phoning up uninvited and wasting my time... Dear dear dear...