frogboy4
Inactive Member
- Joined
- Apr 13, 2002
- Messages
- 10,080
- Reaction score
- 358
Criticism is helpful if well stated and received.
Heck, people were much more rabid about getting the $9-12 Palisades figures accurate and coming with all of the expected accessories. I don't find it unreasonable to critique any part of a $200-400 product. I understand the price point, but along with it should come the deep desire of the company producing it to keep its customers happy and coming back.
There simply is no Ken over at Master Replicas. That's the point. It's not a matter of having a limited number or employees and I don't think there's a lack of caring either. But a Ken Lilly type doesn't come around everyday. They should - it can help. But most people just don't have whatever he has in them.
There are practical solutions to this. As I said, weekly feedback or a place to voice concerns where some sort of response is considered and acknowledged would greatly help. I just don't know if there is anyone who can step in those shoes. Few companies have such a person.
MR is great and has a wonderful product, but I can't help but feel that simple things like eye-focus on a $400 item could be remedied before production.
Heck, people were much more rabid about getting the $9-12 Palisades figures accurate and coming with all of the expected accessories. I don't find it unreasonable to critique any part of a $200-400 product. I understand the price point, but along with it should come the deep desire of the company producing it to keep its customers happy and coming back.
There simply is no Ken over at Master Replicas. That's the point. It's not a matter of having a limited number or employees and I don't think there's a lack of caring either. But a Ken Lilly type doesn't come around everyday. They should - it can help. But most people just don't have whatever he has in them.
There are practical solutions to this. As I said, weekly feedback or a place to voice concerns where some sort of response is considered and acknowledged would greatly help. I just don't know if there is anyone who can step in those shoes. Few companies have such a person.
MR is great and has a wonderful product, but I can't help but feel that simple things like eye-focus on a $400 item could be remedied before production.