Got an apology letter from that store!

[Katzi428]

Take a look & see:


Thank you for contacting T.J. Maxx regarding your experience
in our Lady Lake, FL store.

We were disappointed to learn of your unfortunate experience.
Customer courtesy and convenience are very important to us and
we apologize that this was not demonstrated to you on this
occasion.
Please be assured that we have discussed your comments and
concerns with Store Management for their review and attention.

Again, thank you for taking the time to write and for bringing
this to our attention. We hope we have the opportunity to
better serve you in the future.

Sincerely,



Diane
T.J. Maxx Customer Service


I'm SO relieved!
YAAAAAYYYY!!!!

 

[Kimp the Shrimp]

they shoud give you a coupon for like 10% or something

but it is nice thqt the acknowledged you

 

[Katzi428]

they shoud give you a coupon for like 10% or something

but it is nice thqt the acknowledged you

Nah...I don't usually go to the store.I was just getting my mom a gift card for Christmas

 

[D'Snowth]

Well isn't that nice? I hope that made your day, Kath!

 

[Katzi428]

Well isn't that nice? I hope that made your day, Kath!

Yes it did!

 

[BEAR]

Yay!! I hope this makes you feel a little happier. Big hugs!!

 

[anythingmuppet]

YAY! Hooray! Hope you feel better! Hamster Hugs! <<<<<<<HAMSTER HUGS>>>>>>> nyuk

 

[furryredmonster]

That is so sweet that they sent you an apologie note. <hugs>

 

[Katzi428]

Thank you everyone.(((GROUP HUGGLES))) I told others about the Email & they said it might have been a form letter. Oh well...at least my letter was acknowledged.
(When I copied the letter into here, I left out my name to be safe)

 

[MrsPepper]

That's amazing!! **huggles back** That's so good. You totally deserved an apology and I'm super glad you got one. Now you can rest a bit easier. ^^