I think it was a great review from Cindy in a fantastic writing style - her love of puzzles showed through and i liked the warm way she sets the scene of her doing the puzzle while also being informative.
As to the actual product. Yes it's not the greatest design, although there are some nice touches such as the box. We are the hardcore fans, most likely the pop culture casual type fans at Hot Topic aren't going to be quite as picky as us and buy it for just the fun rainy day type family orientated game that it is, but lessons can still be learned from us. People who look at the forum like Sababa, USAoploy, Sideshow, and Palisades should realise that no matter how hard you hype or build up something the hardcore fans aren't going to be fooled or too easy going - you can see things from the point of view that we are a small bunch of the most discriminating customers and as long as things aren't too bad you'll do 'kinda ok' with the more casual crowd. However you'd be wiser to use us as a benchmark - strive to get full marks for your product here and you will have way exceeded the expectations of the 'average joe' and have a much greater chance of them purchasing the item.