trekkie1701E
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Please join the official Disney Store campaign & then sign the petition:
http://groups.yahoo.com/group/bringback_tds
In 2000, many Disney Stores began to change. And Not for the better. Gone are the animated character displays, carpets and giant movie screens.
When The Disney Store first opened, Michael Eisner billed them as a unique outlet to promote the company?s movies and theme parks.
The current plan (According to an article in the March edition of the Wall Street Journal):
Transform some locations into a Disney home store for little kids (Selling beds, quilts, lamps, lightswitches, etc). And What about the others? Aimed solely towards pre-schoolers!
If Disney Store merchandise was selling so poorly (Which is why the original makeovers were ordered in the first place ... Which all failed miserably, by the way), Why not come up with better products instead of figuring out ways to diminish the stores reputation and, as a result, destroy everything that made the place so "Uniquely Disney"? "Where" are the store collectibles (Animation cells, framed pins, sculptures, watches, lithographs, signed Disneyana, etc)? Where are the
"Art of... " books and broader CD/DVD/Video selections?
Walt Disney Pictures should stop churning out sequels to practically every one of their timeless animated classics and instead focus on producing more original fare. This makes way for great merchandising opportunities and as a result would give the Disney Store greater business. I mean ... Thirty years from now, Would fans be more likely to buy an animation cell from "Snow White" or one from "Little
Mermaid II"?
I am "sure" all those other highly educated Disney business men thought of this, though.
Towards the beginning of the summer, my family and I visited my Grandparents in Utah. While there, I took it upon myself to visit a local Disney Store; One whose atmosphere hadn?t been ruined. While in
the store, a sense of anger and dis-comfort came over me; No CD?s or cassettes; No books; No adult clothing; And A very minuscule amount of DVD?s/videos (Due to the lack of original high quality theatrical
features that used to give Walt Disney Pictures a grand reputation. Now, while Dreamworks & Fox churn out breathtaking & classic Disney-esque epics like "Spirit," "Ice Age," and "Shrek," WDP, once known for "Homeward Bound," "White Fang," "Newsies," & "Iron Will," is now primarily known for such forgettable films as "Pocohontas II," "Lady & the Tramp II," "Little Mermaid II," "Lion King II," and "Return to Neverland"). Thus, the store was relatively empty. Empty, that is, except for the "Lilo & Stitch" merchandise near the entrance. Young kids kept pointing to the giant display in the store & bugging their parents to go in, proof that you can still sell gobs of merchandise with a high quality animated feature.
But as I said, I am "sure" all those other highly educated Disney business men thought of this.
When The Disney Store debuted, CM?s would always go beyond the "basic" customer service. They would greet you at the door & ask you what your interests were and automatically reserve future items
based on those interests.
And Now, not only is this not practiced anymore, but the entire store has suffered because they're "not" practiced anymore. How? By destroying a "huge" part of what made The Disney Store so unique in
the first place, people would rather go to a "regular" outlet such as Wal Mart or Costco for their Disney merchandise.
The unique customer service offered by Disney Store Cast Members always left a sense of true commrodery and relationship with the guest. The friendly greeting at the door, the automatic reservation of Disney merchandise; This is what made many guests come back time and time again. Sure, they could have bought those soundtrack albums at Wal Mart. But It was at The Disney Store where they truly felt special; Where their newfound friends act as Cast Members; And Where that seemingly magical commrodery between guest and cast truly meant they were -- And Had to be -- no place else but Disney.
Taking this all away not only destroyed customer loyalty, but it threw away the ideals and principles that Disney was founded on.
It is not too late, though. Please, Disney, Reverse your mistake. Give The Disney Store back its reputation. Do it for Walt. Do it for Mickey. Do it for Roy O. Do it for Lillian. Do it for Frank Wells,
Marc Davis and everybody else who gave one helluva **** for Walt Disney's vision of a unique family entertainment experience; Who sacrificed so much just so a few hundred million strangers could be happy.
Please ... Don?t ruin The Disney Store. Disney today preaches about family, yet at the same time ignores the very aspects and principles of family entertainment upon which they were built.
Walt Disney once said, "It is not myself I am thinking about, but it is the effect of what might happen to whatever is left that bothers me."
Whatever "is" left is celebrating his 100th birthday this year.
Happy birthday, Walt.
Please join the official Disney Store campaign & then sign the petition:
http://groups.yahoo.com/group/bringback_tds
Daniel
http://groups.yahoo.com/group/bringback_tds
In 2000, many Disney Stores began to change. And Not for the better. Gone are the animated character displays, carpets and giant movie screens.
When The Disney Store first opened, Michael Eisner billed them as a unique outlet to promote the company?s movies and theme parks.
The current plan (According to an article in the March edition of the Wall Street Journal):
Transform some locations into a Disney home store for little kids (Selling beds, quilts, lamps, lightswitches, etc). And What about the others? Aimed solely towards pre-schoolers!
If Disney Store merchandise was selling so poorly (Which is why the original makeovers were ordered in the first place ... Which all failed miserably, by the way), Why not come up with better products instead of figuring out ways to diminish the stores reputation and, as a result, destroy everything that made the place so "Uniquely Disney"? "Where" are the store collectibles (Animation cells, framed pins, sculptures, watches, lithographs, signed Disneyana, etc)? Where are the
"Art of... " books and broader CD/DVD/Video selections?
Walt Disney Pictures should stop churning out sequels to practically every one of their timeless animated classics and instead focus on producing more original fare. This makes way for great merchandising opportunities and as a result would give the Disney Store greater business. I mean ... Thirty years from now, Would fans be more likely to buy an animation cell from "Snow White" or one from "Little
Mermaid II"?
I am "sure" all those other highly educated Disney business men thought of this, though.
Towards the beginning of the summer, my family and I visited my Grandparents in Utah. While there, I took it upon myself to visit a local Disney Store; One whose atmosphere hadn?t been ruined. While in
the store, a sense of anger and dis-comfort came over me; No CD?s or cassettes; No books; No adult clothing; And A very minuscule amount of DVD?s/videos (Due to the lack of original high quality theatrical
features that used to give Walt Disney Pictures a grand reputation. Now, while Dreamworks & Fox churn out breathtaking & classic Disney-esque epics like "Spirit," "Ice Age," and "Shrek," WDP, once known for "Homeward Bound," "White Fang," "Newsies," & "Iron Will," is now primarily known for such forgettable films as "Pocohontas II," "Lady & the Tramp II," "Little Mermaid II," "Lion King II," and "Return to Neverland"). Thus, the store was relatively empty. Empty, that is, except for the "Lilo & Stitch" merchandise near the entrance. Young kids kept pointing to the giant display in the store & bugging their parents to go in, proof that you can still sell gobs of merchandise with a high quality animated feature.
But as I said, I am "sure" all those other highly educated Disney business men thought of this.
When The Disney Store debuted, CM?s would always go beyond the "basic" customer service. They would greet you at the door & ask you what your interests were and automatically reserve future items
based on those interests.
And Now, not only is this not practiced anymore, but the entire store has suffered because they're "not" practiced anymore. How? By destroying a "huge" part of what made The Disney Store so unique in
the first place, people would rather go to a "regular" outlet such as Wal Mart or Costco for their Disney merchandise.
The unique customer service offered by Disney Store Cast Members always left a sense of true commrodery and relationship with the guest. The friendly greeting at the door, the automatic reservation of Disney merchandise; This is what made many guests come back time and time again. Sure, they could have bought those soundtrack albums at Wal Mart. But It was at The Disney Store where they truly felt special; Where their newfound friends act as Cast Members; And Where that seemingly magical commrodery between guest and cast truly meant they were -- And Had to be -- no place else but Disney.
Taking this all away not only destroyed customer loyalty, but it threw away the ideals and principles that Disney was founded on.
It is not too late, though. Please, Disney, Reverse your mistake. Give The Disney Store back its reputation. Do it for Walt. Do it for Mickey. Do it for Roy O. Do it for Lillian. Do it for Frank Wells,
Marc Davis and everybody else who gave one helluva **** for Walt Disney's vision of a unique family entertainment experience; Who sacrificed so much just so a few hundred million strangers could be happy.
Please ... Don?t ruin The Disney Store. Disney today preaches about family, yet at the same time ignores the very aspects and principles of family entertainment upon which they were built.
Walt Disney once said, "It is not myself I am thinking about, but it is the effect of what might happen to whatever is left that bothers me."
Whatever "is" left is celebrating his 100th birthday this year.
Happy birthday, Walt.
Please join the official Disney Store campaign & then sign the petition:
http://groups.yahoo.com/group/bringback_tds
Daniel