I had a few problems with things breaking too. Firstly was series 1, The glasses on Honeydew snapped, then all was fine with the regular series. Until Lips, his trumpet playing arm snapped off when I tried to move it, I had the white version, took it back to the shop to change and they didnt have any white ones left, so I went for Brown. Fortunetly I have found a white one since. The figures do feel so fragile sometimes, especially as they are for 3 years and up, I would hate for a 3+ to get hold of my figures seeing how they throw toys around etc. I had problems putting the backstage together too, and had to take a panel off as I done it the wrong way round, luckily it came off and assembled OK. My Vaudville Waldorf figure broke also, the ball hip joint seems so Fragile, still dont like moving it now. I emailed Palisdades and they told me to send it back to them and replaced him. They did however say that it is normal procedure to take a purchase back to the place you bought it, as you have a contract with that place, not with the manufacturer when you buy something!! Hope this helps.