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Help!

rexcrk

rexcrk

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Ok, I've got a problem here. I ordered series 5 from EBgames.com a couple days ago and it got here and the figures are great! Unfortunatley, when I was playing with the Janice figure, her left arm came off. It was really weird, I just casually moving the arm around and it just.. came off :frown: Is there anything I can do? (like e-mailing EBgames.com or Palisades toys or something)
 
Luke

Luke

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Yeah, in this case you need to return it to EBGames.com for a replacement. Their returns procedure is listed on their website.
 
Baby Animal

Baby Animal

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This seems to be happening a lot... I think Janice needs to gain some weight :flirt:
 
BJC899

BJC899

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You can also boil Janice's shoulder, and joint of the arm. It should then just pop back in.
 
Fozzie

Fozzie

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The same thing happened to my Gonzo. I e-mailed eb games this week and they said I could send it back and get a replacement.
 
rexcrk

rexcrk

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drspy00 said:
Don't be too rough with Janice!, lol
Click to expand...
I wasn't! :eek: I was just moving it around slowly and then it came off. What a shock it was too!

Thanks for the advice guys! :smile:
 
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