I do not think Ken in handling the fan club.
I am pretty sure there is a dedicated email address just for the fan club (available on the Palisades website) I would be very surprises if Ken is at all involved in the day to day operation of the club, and if he is Mile is paying way too much for a shipping clerk.
Personally I do not want Ken doing this, I want him to have fun at SD, and then get back to work and yell at the factory so we can have our series two figures ASAP.