An iTunes video problem

[Xerus]

I wonder if anyone here has some iTunes advice?

The other day, I first joined iTunes and I downloaded some episodes of the classic Electric Company. But when I played it, there was no picture. I heard sound, but there was nothing but a green blank screen? Has that happened to anyone else and does anyone know how I can fix it?

 

[D'Snowth]

You have to have iTunes installed onto your computer, as it isn't a default player like Windows Media Player (unless you're using an Apple computer).

 

[Oscarfan]

Don't you need the program to buy things in the first place?

 

[outerelf]

You might want to look at your video players are they up to date, and are they the correct types? Or have you ever heard of a video player called VLC? They play the same files as itunes last I heard so if itunes continues not to work, I suggest trying VLC.

 

[Xerus]

Thank you for the advice everyone. I'm going to see if my Quicktime or VLC needs some major upgrading. Or maybe I'll call a computer expert and maybe he can find out the one thing I've been missing that will make iTunes right.