I think you are absolutely right, Melissa. And people really need to be able to separate characters from performers. It's the characters we truly fall in love with. It's the characters we really know. We like to think we know their performers too but in reality they are strangers.
I know I'm usually the anti-Elmo fan, but in this case I find myself in the odd position of defending him as he seems to be getting lost here.
My favorite headline in all of this has actually been "Hasbro Sticks Up for Elmo."
http://www.eonline.com/news/365197/kevin-clash-sex-allegations-hasbro-sticks-up-for-elmo
See there, they're defending
the character. Now yes, this is a big, impersonal toy company hoping their products/profits won't go away, lol.
But they are absolutely right. A character is bigger than any performer, writer or TV network. Beloved characters become part of our cultural mythology. They are the potential we all wish we could live up to as imperfect human beings. And that character shouldn't suffer just because one actor might have failed to live up to that potential.