Thanks guys! Right now I'm really frustrated though. See, I bought my Dell from a certified Dell store (where they buy Dells wholesale and sell them at practically them same price as online) and, like I said before, my printer was having problems. So I went to the store, talked to the tech guy, and supposedly got it fixed. Well, now, it freezes up when I try to load pics onto it, and whenever I try to get into certain programs it tells me: "log onto an administrative level account to access this program for the first time. After that, you may access this program under any level account." I HAVE an administrative level account!!!!! This is really frustrating.