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Lionsgate Phone Contact: 1-800-650-7099

i was told that i was required to return it to the retailer

sorry to make you worry/feel sad

customerservice@lionsgate.com

i will reluctantly keep my set i guess

both HIT and Lionsgate gave me the runaround!:cry::mad:

same, as my new replacement set arrived from dvdempire but the problem is still the same

why, i gave them money, aren't they legally bound or something?

i returned mine to dvdempire and am also waiting

please let me know if it's even worth the time to go through all that

thanks i'll try that although i read on here they only talk to press now or something?

i am glad, but also somewhat saddened that i'm not alone in my experience

they were, the new set is made like a 3 ring binder with just lil slits for each disc, like those folders from elementary school, the single sets have those hard plastic rings in the center to keep the discs in

hi this is my first time here, i just got this set from dvdempire.com and every disc in the bottom slot on each page had come out and was very scratched. I'm going to return it, but since the discs are packaged by HIT what can the shipper really do?